Abi and her lovely team have been amazing to work with. They are incredibly knowledgeable, helpful, and efficient, making the whole process so easy and seamless. From the start, their communication was excellent. We're a small company with a unique product that can be complicated to learn, but they took the time to understand it. They understood what needed prioritising and used our modest budget efficiently to create maximum impact.

In just the first month, we saw a noticeable spike in sales thanks to Johnathan's expert management of our Google AdWords campaigns. The social media content Jael and Christopher have created for us has been beautiful and engaging, driving traffic to our website, increasing visibility and brand awareness. We're so pleased with the results they've produced so far and looking forward to continuing to work with them.

I've been working with ITWR for 7 years now on my Google Ads and SEO, and the results have been excellent. They took the time to understand my business and developed a tailored strategy that has significantly improved my online presence. I've seen consistently increased website traffic, higher conversion rates, and enhanced engagement through constant improvement to our front and back end. Their communication is top-notch, providing regular updates and clear explanations of campaign performance. They're proactive in suggesting new strategies and their transparent reporting makes it easy to track progress. Overall, I would highly recommend ITWR for anyone seeking professional and effective digital marketing management.

We've worked with ITWR on and off for a few years, and more recently on a regular basis. Every time we work with them, we notice an increase in new enquiries. They've been good at managing our Google campaigns, helping us get great results and improve our sales. The team is professional, easy to work with, and always keeps us updated with regular reports on our campaign results. We would definitely recommend ITWR!

We’ve worked with In The White Room in Tunbridge Wells for over two decades, and that longevity alone speaks volumes. Their specialism in home interiors has always made them a perfect partner for Granite Transformations, but what really sets them apart is their deep understanding of the British homeowner and what genuinely resonates with them.

Over the years, they’ve supported us across photography, branding projects, PR, national advertising, print creative, and social and digital campaigns, consistently delivering work that’s both strategically sharp and beautifully executed. Colin Long and Abi Thompson, in particular, have been outstanding to work with: knowledgeable, proactive, and genuinely invested in our brand’s success. Their advice is always straight-talking, thoughtful, and grounded in real experience rather than fleeting trends.

With their help, our brand has been elevated year after year, helping us become an industry leader in our niche sector. They feel less like an agency and more like an extension of our own team. And while the work is always first-class, there’s a reason this partnership has always extended comfortably beyond the paperwork, occasionally into some well-timed Strategic Rehydration. If you’re a brand operating in the interiors space, you’d be hard pushed to find a better partner, and we wouldn’t hesitate to recommend them.